Privacy policy

Effective date: [Insert Date]

1. Who We Are

Let’s Talk is an initiative of the South Devon and Dartmoor Community Safety Partnership. This website provides support and resources to parents and carers of teenagers.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect

We may collect the following types of personal data when you interact with the site:

Name (e.g. when signing up for our newsletter or providing feedback)
Email address
Voluntary information about the young people you care for (e.g. age range)
Technical data such as your IP address, browser type, and how you use the site (collected via cookies)

We do not knowingly collect any data from children.

3. How We Use Your Data

We only collect and use personal data when we have a legal basis to do so. This includes:

Sending newsletters or updates (with your consent)
Responding to feedback or enquiries
Improving the website and understanding user needs
Meeting legal or regulatory obligations

We will not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We rely on the following lawful bases:

Consent – when you opt in to receive newsletters or provide data voluntarily
Legitimate interests – such as improving the website
Legal obligation – where required by law

5. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purpose it was collected, or as required by law. For example:

Newsletter subscriptions: until you unsubscribe
Contact form submissions: up to 12 months after last contact

6. Data Sharing

We may share data with trusted partners who help us run the website (such as email service providers), but only where they meet UK GDPR requirements.

We will never sell your data or use it for third-party marketing.

7. Your Rights

Under UK data protection law, you have rights to:

Access your personal data
Correct inaccurate data
Request deletion (right to be forgotten)
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us using our contact form or email us at letstalk@swdevon.gov.uk

8. How We Protect Your Data

We implement appropriate security measures to protect your data, including HTTPS encryption and secure third-party services.

9. Contact Us

If you have any questions about this policy or how we handle your data:

📧 letstalk@swdevon.og.uk
📍 South Devon and Dartmoor Community Safety Partnership, Devon, UK